"Electricity Service" receives 15 thousand complaints

Egyptian reports

The Public Administration for the Service of Citizens in the Electricity Sector received about 15 thousand complaints from participants in various parts of the Republic, between complaints of errors in consumption bills and technical problems and others.

The Ministry of Electricity Hotline 121 has received nearly 6 million subscribers since its 2016 development, while the sector has received 3,077 complaints through mobile applications on Google Play and SMS on 91122.

The electricity sector is keen to receive complaints from citizens and work to speed up their solution in accordance with the instructions of the government to provide a distinctive service to citizens.

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