Holding for drinking water responds to 26 complaints published by the "seventh day" within 7 days

Citizen journalism

The Holding Company for Drinking Water and Wastewater, through the Citizen's Press Service, sent a statement of the total responses to the citizens' complaints received on the 7th day of the site during the period from June 1 to June 7, which were distributed as follows: 14 complaints in 3 complaints in Sohag, 2 complaints in Menoufia, 2 complaints in Fayoum, 2 complaints in Sharqia, 1 complaint in both Alexandria waters, 1 complaint in Kafr El Sheikh, 1 complaint in Gharbia.

In response to the complaint, entitled "Complaint of drinking water shortage on Mohamed Mabrouk St. in Shatil, Giza", the company reported that the water interruption was due to the sanitation work in the entire area and the water was reopened immediately after the completion of the work.

The company said in its response to the complaint, "Residents of Nabil Maghawry Street in Pashtil complain about the spread of sewage, that by looking at the nature of this street, it was found that there was a bullet in the inspection room for the drug No. 47,

In response to the complaint, entitled "Complaint from the continued interruption of drinking water from the Tanash area," the company sent maintenance personnel and checked the gaskets and networks, and found that there was no problem in addition to reviewing the complaints, and called the reader to call Hotline 125 around the clock.

The company said that as part of its efforts to improve the pressure in some villages in the center of the Ayyat, four lines of support were carried out for the villages of Barghouti, Graza, Bajeh al-Sheikh and Kafr Humaid. The connection works for a 150-mm line in the village of al- In order to improve the pressures of the affected areas peak times, resulting from some poor uses of water from spraying the streets and others. The company stressed that it strongly rejects these aspects, and appealed to citizens to maintain every water for the public good, and reflected directly.

In its response to the complaint, entitled "A complaint of the interruption of water from Kafr Kark El-Khiam in Giza Governorate, "the company said that it was paid by cars loaded with clean water to the area mentioned to help the people in the region until the end of the executive system of drinking water and sanitation of the implementation of a network and a reservoir and a crane to solve the problem of tents pools, Self-sufficiency which leads to water imbalance.

The complaint was published "Disruptive for 10 consecutive days. Water cuts cause a crisis for the people of Bulak El Dakrour." According to the report, the street is self-executing and does not comply with the technical specifications.

On the story of "sewage water reaches houses in the village of Mansouriya in Qanater", she said that the inspection on the nature of the existence of a payment has been owned by the equipment of the company has been suction water and work required and was alerted to the people not to dump solid waste and maintain the sewerage network.

In its response to the complaint, entitled "The sinking of the Wafa Mosque Street in Faysal with sewage water two weeks ago, "she explained that by looking at the nature of the street mentioned, there is no payment and show the high level of water network was suction water and work necessary.

The company reported in response to the complaint published by the company, "A reader complains about the interruption of water thanks to the street of the fans of Al-Barajil in Giza." The water is available according to the pressures available in the area. Drinking within the French grant as well as the establishment of a ground tank and crane to improve the water pressure in the region.

In response to the complaint published "sewage water disturbs the joy of the people of Al-Nasr Street Bulaq Eid", the company confirmed that the inspection on the nature of the street mentioned the existence of a payment was cleared and the water was suction and the reasons for the complaint were removed.

Concerning the complaint entitled "The people of Kafr Tuhrmos in Giza complain about the interruption of water .. They emphasize:" Btegi 4 hours but ", indicated that the water is in accordance with the pressures available in the region mentioned that the area is implemented by self-effort does not meet the technical specifications, For the drinking water network within the French grant as well as the establishment of a ground tank and crane to improve the water pressure in the region.

In response to the complaint, "A reader complains of the interruption of drinking water ten hours a day in Al-Manib", she said that the water is located in the mentioned area according to the available pressures and the pressure at the peak time for the consumption of water is reduced. The water is cut only in cases of fractures or sanitation. Which the region suffers heavily.

In response to the complaint published under the title "Water Disruption of 8 to 10 Hours a Day .. The Complaint of the People of Hamad Yassin Street in Giza" that the water is available according to the pressures available in the mentioned area, noting that the said area is implemented by self-efforts not conforming to the technical specifications. For the drinking water network within the French grant as well as the establishment of a ground tank and crane to improve the water pressure in the region.

As for the complaint published "The continued interruption of drinking water from the village of Sohag 4 days ago," she said that the village of Naja al-Qanashheh of the women fed by a children's station on Poulad Hamdi, in addition to the Masaid station of the center of Gerga, and water is very weak due to consumption.

Note that the pressure of water in this area will be improved after the implementation of a 16-inch line from the surface Gerga station to serve these areas and adjacent areas in Gerga.

In response to the complaint, entitled "The people of the village of Bardis in the center of Al-Balina suffer from the spread of sewage," she said that the implementation of projects does not fall within the competence of the Holding Company for drinking water and sanitation and its subsidiaries, which is concerned only with the work of maintenance and replacement and renewal, In accordance with the general plan to include the "village" within its plan in accordance with available funds.

In response to the complaint, entitled "Complaint of changing the characteristics of drinking water in the village of Rashaydeh, west of Nagaa al-Qansha, Sohag", the company reported that the village of Rashaida West feeds from the Nuja al-Deir underground station and the Hamza children's underground operation. Washing of nets and samples were raised and all were in accordance with the standard specifications of drinking water quality.

In response to the complaint, entitled "Complaint against the dumping of sewage water at the entrance of Al-Shuhadaa Governmental Hospital in Menoufia", the company reported that the hospital's internal sewage network (the nursing school's inspection rooms) has been repaired as soon as it is reported and the network is working in good condition. Of wastewater in the area.

In response to the complaint published by the people of "Mit Rabia" in Menoufia demanding the establishment of a sewage network, "the sewage project in the village of Mit Rabia (lifting station – grids) under the supervision of the competent authorities, Retention networks are being received and the files of citizens are being opened.

"The reader said that the plant was established more than 15 years ago and did not receive any complaints during the last period of the emission of unpleasant smells and lift stations do not harm the residential block and there are all a place .

For the story of "images .. residents of the village of Qassimya complain of the interruption of drinking water is permanent," the company said that the village of Qassimiya of the center of Atsa feed from the water station and new water and satisfactory condition.

In response to the complaint published entitled "Karadis village in Sharqia without a sewage network .. The people are calling on officials" said that the implementation of projects does not fall within the competence of the Holding Company for drinking water and sanitation and its subsidiaries, which is concerned only with the operation of maintenance and replacement and renewal; A station to raise the sewage in the village in addition to the work of expansions at the treatment plant Abu Metna by the competent authorities and when the completion of the causes of the complaint will be removed.

In response to the complaint published by the Ministry of Irrigation and Water Resources, the water shortage in the village of Abu Tahun in Sharqia for 11 days was interrupted by water disruptions during the last period. Water by the company to feed the affected villages and when the completion of the disinfection work will be connected to water and remove the causes of complaint.

According to the company, in response to the complaint published "Pollution of drinking water in the area of ​​Ascot in Alexandria threatens the health of the people," said that the station plant, which networks the source of the complaint (station swords) collects samples periodically to ensure that they meet the specifications, , And all corrective measures are taken from disinfection of the networks and otherwise when necessary. No telephone number or address was given to the complainant. A survey of the complaint area was carried out on 25/5/2019. Ensures water conforming to the standards All the results were in accordance with the Egyptian Standard for Drinking Water (Ministerial Decision No. 458 of 2007).

The company stated in its response to the complaint published in "The image of the residents of Bernbal in the governorate of Kafr El-Sheikh complaining of the sinking of the streets with sewage water." The village of Bernbal was included in the project of expansion of sewerage services in Kafr Al-Sheikh. The local unit and the city council of Metobas before starting the study and implementation work.

As the project was started on 31/10/2018 and the project is currently underway in the village mentioned.

In response to the complaint, entitled "The people of the village of Meet Assas in the west, doubt the water outages," the water is under appropriate pressure in the village and is weakened only in the upper floors and the process of replacing and renewing the main line feeding the village is under way to increase pressure by the competent authorities.

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